Overview

Atmail legendary support for pre-sales questions, implementation/migration assistance and admin help on any question.

Choose from a portfolio of help channels and support plans that suit your needs and budget.

Ask a pre-sales question or lodge a client support ticket now.

Wide range of Support Options

Choose from a portfolio of help channels that suit your needs: wiki, FAQ forum, pre-sales support, client portal, instant phone support, in-application notifications, changelog, on-site support, remote and onsite training.

Ticket Support

The Atmail support team are field proven experts in their field - just like you. When you submit your pre-sales or client support ticket you will be directed to the right expert for your question, who will stay with you until you are happy with the solution. As easy as that.

Community Forum

The Atmail user community is a great source of wisdom. Atmail is based on open standards, so you will find an amazing amount of custom solutions, tweaks, tricks, plugins and mashups. But it doesn't stop there. The forum is a great place to vote for features and a great channel to actively shape our roadmap. Get involved - feel rewarded.

Support Wiki

Well organised documentation on installation, upgrade best practice, clustering, tuning, modifications, code, ideas, and other Atmail information. The wiki is a living breathing thing - get involved and post your own wiki articles or contact support and suggest themes that you'd like to see here.